Manufacturers

Overview

 

After establishing firm roots in the wholesale distribution of computer products, TechnoMania is pushing into software, services and e-commerce. Our mission is to provide a cost-effective solution for the computer shopper that will achieve broad market acceptance. What makes us unique is that we have developed strong and long lasting relationships with our suppliers and continuously search for the latest innovations in information technology.

All of our products and solutions are selected to be easily upgraded, adapted, expanded and reconditioned in the field.

History

 

In 1998 TechnoMania successfully opened its distribution division with its headquarters in a nine-floor building located in Sin el Fil, a suburb of Beirut. The company was able to establish a strong consumer base and forge ties with reliable international suppliers.

Today, TechnoMania is one of Lebanon's leading IT distributors and widely recognized by the channel for its product knowledge, excellent support and channel focus. In addition, the company has entered effectively the educational laboratory equipment supply sector with several projects executed successfully over the past 2 years.

Products & Vendors

Our excellent services and, most important of all, a very satisfied customer base has enabled us to establish partnerships with reputable vendors such as ACER, GATEWAY, BENQ, DELL, HP, NETGEAR, TARGUS, TOSHIBA and XEROX.

Operations



We have established a creditable reputation in providing excellent services and support for our computer-related products at competitive prices.

Our customers include but are not limited to assemblers, VAR's, wholesalers and retailers. With a qualified staff of trained support personnel, we are able to focus on the needs of our customers. To ensure maximum reliability, we maintain a highly trained customer support and service staff and have established strategic partnerships with industry leaders.

 

TechnoMania's commitment to quality products, exceptional service, and support is recognized by a client base that includes many of the largest computer retailers, financial, telecommunications, universities and research institutions in the country.

 

Customer Service (Technical Support)



 

TechnoMania has a strong commitment to its clients and believes that responsive, "value-added" quality services and teamwork are a vital part of every project.

TechnoMania's Customer Service staff members are certified for ACER, EMACHINES (Acer Group), LENOVO, BENQ products in addtion to Microsoft and A+.

The company is committed to consistently provide superior computer solutions by providing technology professionals experienced in the application of leading-edge technologies and techniques that closely match your business needs.

We offer a comprehensive set of strategic, tactical, and global technological service options for customers with expanding and varying service needs.

Our Customer Service Division technicians and engineers have many years of experience and are very knowledgeable in both hardware and software.

Customer service representatives are very conversant in the latest technologies and the company has a reputation for friendly services and helpful attitude towards our customers.

 

Key Contacts

 

Chairman Simon Haddad shaddad@techno-mania.net
General Manager Joseph Haddad jhaddad@techno-mania.net
Administrative Manager Sabine Hatem sabine@techno-mania.net
Logistics Manager Wael Atmeh wael@techno-mania.net
Sales Manager Karam Karam karam.karam@techno-mania.net
Service Manager Roger Waked roger.waked@techno-mania.net
Accounting Manager Joyce Meouchy joyce@techno-mania.net
Quality & HR Nadine Hatem nadine.hatem@techno-mania.net
ERBIL Country Manager Jean Helou jean.helou@techno-mania.net




Marketing and Delivery

Marketing

Advertising: Radio, billboards, magazines, e-mail lists, faxes.
Trade shows: Termium (Beirut)
Promotions: Radio, give-away prizes, sponsorships. 

Delivery

We are currently offering same day (or next day, at most) delivery to any company in Lebanon and Erbil..